Leadership

Experience & Leadership

Nicole Stines
Founder, JNS Properties & Management

With over two decades of experience in student housing, property management, and real estate operations, Nicole has led the performance, lease-up, and stabilization of communities across the United States.

Her background spans national portfolio oversight, new development lease-ups, property repositioning, and operational leadership — bringing both strategic vision and hands-on execution to every asset.

✨ Selected Achievements

  • 20+ years of experience in student housing, property management, and real estate operations
  • Oversaw operations across 21 properties and 9,000+ beds nationwide
  • Led portfolio performance improvements, increasing occupancy from 76% to 96%, with multiple communities achieving 100% occupancy
  • Directed lease-up of new development communities, achieving full occupancy within six months
  • Coordinated and executed $13M+ in master lease agreements
  • Managed multi-million dollar operating and capital budgets across diverse property types
  • Led renovation, repositioning, and capital improvement projects across multiple markets
  • Built and implemented residence life and student engagement programs at scale
  • Founded and scaled a multi-market service business, growing to 50+ employees and multi-state operations

Principal

JNS Properties & Management

January 2017 – Present

Oversees owned and managed real estate assets in the United States, including student housing, residential rentals, and short-term rental properties across multiple markets.

Regional Manager

Coastal Ridge Real Estate

January 2024 – January 2025
  • Oversaw operations of 6–11 student housing properties (~5,000 beds) nationwide
  • Created comprehensive residence life program
  • Increased occupancy portfolio-wide by 10% year-over-year
  • Developed and implemented leasing agent training program
  • Managed capital projects and renovations across portfolio

Regional Director

Book & Ladder Collegiate Experiences

July 2021 – December 2023
  • Oversaw 7 student housing communities (~5,000 beds) and 1 multifamily property (200 units) nationwide
  • Increased occupancy from 76% to 96% portfolio-wide with 5 properties achieving 100% occupancy
  • Coordinated $13M+ in Master Lease Agreements
  • Created comprehensive residence life program and leasing agent training
  • Planned 20-year facility improvement plans and managed capital projects

Vice President of Operations

Neighborhood Renovation Company

August 2017 – April 2022
  • Coordinated vendors for approximately 24 single-family home renovation projects annually
  • Created comprehensive operations manual and facilitated strategic marketing
  • Managed facility maintenance, preventative scheduling, and capital improvements
  • Responsible for AR/AP, bookkeeping using QuickBooks Online, and staff training

AVP of Operations & National Director of Residence Life

Campus Evolution Villages

October 2016 – August 2017
  • Oversaw 21 properties (~9,000 beds) nationwide with comprehensive general operations oversight
  • Created and implemented company-wide residence life program and Community Ambassador selection
  • Developed emergency preparedness plan, operational policies, capital management processes, and CA handbook
  • Implemented annual GM and maintenance supervisor conference with strategic content

Area Manager

Campus Advantage

January 2016 – October 2016
  • Maintained general operations of 2 off-campus student housing facilities
  • Provided fiscal oversight of operating and capital budgets
  • Managed facility maintenance, service contracts, housing assignments, and resident programming
  • Facilitated structured marketing plan and student development initiatives

Principal

Scrubs Cleaning Service

June 2016 – July 2023
  • Founded and scaled commercial cleaning company serving 3 markets (Charlotte, Birmingham, Myrtle Beach)
  • Doubled revenue annually, growing to 50+ team members including regional directors and managers
  • Served primarily student housing clients, executing 5 major turnover projects in 2022
  • Built organizational structure with specialized departments for operations and sales

General Manager

University House Communities

September 2014 – January 2016
  • Managed new construction lease-up of 706-bed luxury student housing high-rise in Midtown Atlanta
  • Pre-leased to 100% occupancy within 6 months with $0.00 delinquency
  • Provided fiscal oversight of $8M operating and capital budget
  • Coordinated punch and final acceptance of units, managed 5-day turnarounds, and resident programming

General Manager & Director of Housing

American Campus Communities – Office of Student Housing, College of Staten Island, CUNY

August 2012 – September 2014
  • Maintained general operations of new construction, lease-up co-ed 454-bed residence hall with 100% occupancy
  • Served as liaison between College of Staten Island, CUNY, and American Campus Communities
  • Directly supervised staff of 45 and provided fiscal oversight of operating and capital budgets
  • Managed facility maintenance, housing assignments, 5-day turnarounds, and 200-point marketing plan
Dolphin Cove — 454-bed residence hall

Dolphin Cove — 454-bed residence hall

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Assistant Director of Residence Life

Office of Residence Life, North Carolina Wesleyan College

September 2011 – August 2012
  • Maintained general operations of 7 residence facilities with 2,000+ beds
  • Organized comprehensive housing assignments and supervised 17 student staff members
  • Created comprehensive Freshman Year Experience program and themed housing initiative
  • Developed operations calendar to improve departmental organization and efficiency
Vernon T. Bradley, Jr. Quads Complex (Boddie, Bradley, Jin & Taylor Halls)

Vernon T. Bradley, Jr. Quads Complex (Boddie, Bradley, Jin & Taylor Halls)

Roberson Hall (female)

Roberson Hall (female)

Petteway Hall (male)

Petteway Hall (male)

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Director of Residence Life

Office of Residence Life, Reinhardt University

July 2009 – August 2011
  • Maintained general operations of 7 residence facilities with 535 combined occupancy
  • Increased occupancy from 80% to 95% through strategic initiatives and programming
  • Supervised 3 professional and 22 student staff members
  • Conducted lobby renovations in 4 residence halls to modernize community spaces
  • Taught Freshman Year Seminar and created the FEATHER first-year experience program
  • Planned 20-year facility improvement and facilitated marketing
East & West Apartments (208 residents)

East & West Apartments (208 residents)

Gold Hall — suite-style (160 residents)

Gold Hall — suite-style (160 residents)

Herbert I. & Lilla W. Gordy Hall (130 residents)

Herbert I. & Lilla W. Gordy Hall (130 residents)

Roberts Hall

Roberts Hall

Smith L. Johnston Hall

Smith L. Johnston Hall

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General Manager

Capstone On-Campus Management – Department of Student Housing and Residential Life, UAB

December 2007 – July 2009
  • Maintained general operations of co-ed 513-bed residence hall
  • Increased occupancy from 60% to 100% through strategic management and programming
  • Directly supervised 6 professional staff members and coordinated 5-day turnarounds
  • Managed facility maintenance, service contracts, housing assignments, and resident engagement
Blount Hall — 513-bed residence hall

Blount Hall — 513-bed residence hall

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Residence Life Coordinator

Capstone On-Campus Management – Department of Student Housing and Residential Life, UAB

January 2006 – December 2007
  • Maintained general operations of co-ed 513-bed residence hall
  • Served as liaison between UAB Department of Residential Life and Capstone Management
  • Supervised 13 Resident Assistants and coordinated all facility operations
  • Managed resident engagement programming and coordinated facility maintenance
Blount Hall — 513-bed residence hall

Blount Hall — 513-bed residence hall

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Area Director

Office of Residence Life, Belmont Abbey College

August 2005 – January 2006
  • Maintained operations of 1 co-ed honors residence hall (108 beds) and 4 co-ed apartment buildings (128 beds)
  • Supervised 5 Resident Assistants and coordinated RA training for 20 staff members
  • Coordinated educational, social, academic, and diversity programming
  • Led monthly in-services and First Year Experience program, served on crisis duty schedule

Area Director

Office of Residence Life, Barton College

August 2003 – August 2005
  • Maintained operations of 2 co-ed residence halls with 284 beds
  • Supervised 8 Resident Assistants and 2 professional receptionists, plus 8 student receptionists
  • Planned and implemented RA training program for 25 RAs with monthly in-services
  • Coordinated programming, crisis duty schedule, and housing policy enforcement through adjudication
  • Served on the planning committee for the development of East Campus Suites
Waters Hall

Waters Hall

Hackney Hall

Hackney Hall

East Campus Suites (planning committee)

East Campus Suites (planning committee)

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Area Coordinator

Office of Residence Life, North Carolina School of the Arts

Summer 2004
  • Maintained general operations of female residence hall with 100 beds
  • Supervised 3 Resident Assistants and provided resident programming
  • Served on campus crisis duty schedule

Resident Assistant

Office of Residence Life, Barton College

August 2001 – May 2003
  • Served as peer leader supporting residential community engagement and student development
  • Provided resident support, programming, and enforced community standards
Wenger Hall (sophomore year)

Wenger Hall (sophomore year)

Waters Hall (junior year)

Waters Hall (junior year)

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Leadership Philosophy

I approach every property as an asset — not just a unit.

Success comes from aligning operations, leasing strategy, resident experience, and long-term planning to create sustainable performance. Whether stabilizing an underperforming asset or launching a new development, my focus is always on execution, accountability, and results.